Terms and Conditions

Welcome to Homelink Appliances. By accessing or purchasing from our website, you agree to the following terms and conditions:

General Use

This website is operated by Homelink Appliances. Throughout the site, the terms “we”, “us”, and “our” refer to Homelink Appliances. By visiting or purchasing from this site, you engage in our “Service” and agree to be bound by these Terms and Conditions.

Product Information

We strive to display accurate product details, pricing, and images. However, slight variations may occur. Prices and availability are subject to change without notice.

Orders & Payments

All orders are subject to confirmation and product availability. Payments can be made via M-PESA, bank transfer, or cash on delivery (where applicable). Homelink Appliances reserves the right to cancel or refuse any order suspected of fraud or incorrect pricing.

Delivery & Shipping

Delivery timelines depend on location and courier services. Delivery fees are calculated at checkout or communicated before dispatch in case you have to pay extra.

For deliveries outside Nairobi, we use G4S, delivery fee is paid FIRST and the items paid after delivery. Delivery charges depend on the items weight and are calculated as per the couriers’ terms.

Warranty & Returns

Most products come with a manufacturers or distributor’s warranty. Warranty terms vary per product. Defective or damaged goods must be reported within 48 hours of delivery for assessment or replacement.

Products take a maximum of 14 working days before being returned to the client.

Liability Disclaimer

Homelink Appliances is not liable for indirect, incidental, or consequential damages arising from product use, delivery delays, or site access issues.

Privacy & Data Protection

Customer information is collected solely to process orders and improve services. We do not share or sell customer data to third parties.

Intellectual Property

All content on this site, including text, images, and logos, is the property of Homelink Appliances and may not be reproduced without written permission.

Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website indicates acceptance of the updated terms.

Contact Us

For any inquiries, reach us at:

📍 Homelink Appliances, Nairobi, Kenya

📞 Customer Care: +2547 57 120 120/+2547 00 686 759

📧 Email: homelinkenya@gmail.com