Homelink Return and Refund Policy
Returns:
Thank you for choosing Homelink. If your purchase doesn’t meet your expectations, we’re here to help.
Eligibility for Returns:
To be eligible for a return, please ensure that:
- The item is unused and remains in its original condition.
- The item is returned in its original packaging.
- You provide the receipt or proof of purchase.
Time Frame for Returns:
You have 30 calendar days from the date of receipt to initiate a return.
How to Initiate a Return:
To start the return process:
- Contact our Customer Service team at 0757120120 to request a return authorization.
- Securely pack the item and include a copy of your packing slip or order confirmation.
- Ship the item to the address provided by our Customer Service team.
Refunds:
Upon receiving your returned item, we will inspect it and promptly notify you of the refund status. If approved, we will initiate a refund to your original payment method. Please allow a certain number of days for the credit to reflect, depending on your card issuer’s policies.
Shipping:
You are responsible for covering the shipping costs for returning the item. Shipping fees are non-refundable.
Damaged or Defective Items:
In the event of receiving a damaged or defective item, please contact us immediately at 0757120120 with details and accompanying photos. We will provide further instructions on how to proceed.
Exchanges:
We regret to inform you that we do not currently facilitate exchanges. If you require a different item, color, or size, please proceed by returning the original item and placing a new order.
Contact Us:
Should you have any inquiries regarding our Return and Refund Policy, feel free to reach out to us at 0757120120. We’re here to assist you.